The service is designed for patients managing chronic conditions such as diabetes and hypertension, as well as patients recovering from a hospital stay who need close monitoring for an acute condition. Daily health metrics are documented so care teams can spot warning signs early, rather than waiting for a scheduled follow-up visit to catch a problem.

Patients track and document key health metrics each day — things like blood glucose, blood pressure, or other relevant vitals depending on their condition — along with medication reminders to help keep treatment plans on track. This ongoing documentation gives physicians a much clearer, more continuous picture of a patient’s health than an occasional in-office visit would.

Yes — the service includes on-demand consultations with internal medicine physicians, so patients aren’t limited to waiting for a scheduled appointment if a concerning symptom or reading comes up. Physicians can also make timely referrals to primary care when a patient needs more specialized or in-person follow-up.

While tele-monitoring supports patients of all ages managing chronic or post-hospitalization conditions, care coordination is especially built around the needs of elderly patients — including closer monitoring, more proactive check-ins, and faster referral pathways to primary care when age-related risk factors are a concern.